MDRXResolve
Confidential · Neutral · Healthcare-specific

Resolve healthcare disputes privately—before they become litigation.

Avoid discovery exposure, control cost, and reach practical outcomes with healthcare-specific mediators.

Have MDRXResolve suggest mediation to the other side of your dispute -Let Us Reach Out For You
Truly neutral process Faster and more cost-effective than litigation Transparent & predictable HIPAA-compliant by design

The stakes

What happens if this dispute goes to litigation?

In healthcare, uncontained disputes don't just cost money—they expose information, damage relationships, and consume the attention of leadership for years.

If this goes to litigation

  • Internal emails, financials, and decisions become discoverable
  • Business relationships often deteriorate beyond repair
  • Costs are open-ended with no ceiling in sight
  • Timelines stretch to years—not weeks
  • Leadership attention is diverted for the duration
  • Outcomes are decided by a judge or jury, not the parties

If handled through MDRXResolve

  • Private, contained process—nothing enters the record
  • Defined cost structure from day one
  • Mediators who understand healthcare dynamics and contracts
  • Resolution typically reached in weeks
  • Outcomes shaped by the parties, not imposed
  • Business relationships can survive and sometimes improve

What we resolve

Situations like yours

MDRXResolve handles a wide range of business and employment matters across the healthcare industry.

Ownership & Partnership

Two physician partners deadlocked over buyout terms

Management Services

MSO termination conflict with ongoing operations at risk

Contract Dispute

Vendor contract dispute over scope of services and unpaid invoices

Employment

Hospital employment separation with potential whistleblower exposure

Joint Venture

Joint venture partners with irreconcilable governance disagreements

Vendor Contract

Healthcare IT vendor dispute over contract terms and performance

Not sure they're open to it?

Let MDRXResolve reach out to the other side — on your behalf.

You don't have to make the first move yourself. Tell us who to contact and we'll send a neutral, professional invitation — no pressure, no posturing.

  • No account or case filing required
  • Their response is private — they won't be pressured
  • If both sides are open, we invite each party to submit dispute details and positions
Have MDRXResolve reach out
1

You give us the contact

Share your name, email, and the other party's name and email. Takes 2 minutes.

2

We send a neutral invitation

MDRXResolve reaches out on your behalf — professional, low-pressure, no legal posturing.

3

They respond privately

The other side can say yes, ask questions, or decline — you won't know unless they say yes.

4

We facilitate next steps

If both sides are open, we invite each party to submit the details of their dispute and positions.

Why MDRXResolve

Not just mediation.
Healthcare mediation.

General mediation is a process. MDRXResolve is a purpose-built system for how healthcare disputes actually work.

Healthcare disputes don't fit neatly into commercial dispute frameworks. MSO structures, pharmacy reimbursement dynamics, physician employment arrangements, and joint venture governance all require mediators who have worked inside these situations—not just around them.

MDRXResolve brings mediators who are industry experts to resolve disputes using a secure platform that keeps the process managed, documented, and contained. The platform handles secure document exchange, session scheduling, and access control—removing friction at every step.

Applicable at any stage: early in a dispute before positions harden, mid-negotiation when progress stalls, or even after litigation has begun. It is never too late—and often more effective—to shift to a contained process.

Healthcare-specific expertise

Mediators who understand MSO contracts, physician employment, pharmacy dynamics, joint ventures, and healthcare regulatory context—not generalists.

Confidentiality by architecture

Litigation opens the door to discovery. MDRXResolve keeps everything contained—communications, documents, and outcomes remain fully private.

Cost you can plan for

Unlike litigation—where costs are open-ended and attorneys are incentivized to extend the process—mediation fees are transparent and disclosed before you start.

Outcomes you control

Courts impose decisions. MDRXResolve facilitates agreements the parties themselves reach, making them more durable and less likely to be relitigated.

How it works

How a matter moves through MDRXResolve

A structured process designed to move efficiently—from intake to resolution in weeks, not years.

01

Confidential intake

One party—or both—submit the matter through our secure platform. No public record is created. We conduct an initial conflict check and gather the basic facts needed to match the dispute to the right mediator.

02

Conflict check + mediator selection

We present qualified mediators with relevant healthcare industry experience. Parties review credentials and agree on selection. The process is transparent and fully within the parties' control.

03

Secure document exchange

Parties upload relevant materials—contracts, correspondence, financial records—through the platform. Access is controlled, encrypted, and fully auditable. Nothing leaves the platform without authorization.

04

Structured mediation sessions

Sessions are conducted remotely through the platform on a mutually agreed schedule. The mediator facilitates structured discussions, private caucuses, and negotiation toward resolution.

05

Resolution or defined next step

Most matters reach a documented settlement. If resolution isn't reached, the parties have a clear record of what was explored and a defined path forward—with no wasted discovery or exposure.

The platform

More than a mediator. A managed process.

Traditional mediation is a single event. MDRXResolve is a structured environment that manages the entire matter—intake through resolution—on a secure, purpose-built platform.

Everything is contained, auditable, and encrypted. There is no ambiguity about what was shared, by whom, or when. That discipline is what makes the process defensible—and valuable.

Document upload & control

Upload contracts, correspondence, and financials. Control who sees what, and when.

End-to-end encryption

All materials and communications are encrypted and HIPAA-compliant throughout.

Session scheduling

Schedule and manage sessions through the platform—no back-and-forth over email.

Secure communications

All party and mediator communications stay inside the platform—nothing on personal email.

Audit trail

Full record of all activity: submissions, access, and correspondence.

Multi-party support

Handles complex matters with multiple parties, counsel, and advisors.

Who we are

Led by attorneys with deep healthcare dispute experience

Our mediators have spent careers inside the situations they help resolve—not observing them from the outside.

20+

Years of healthcare industry dispute experience

100%

Healthcare-focused — every mediator works exclusively in the industry

All 50

States served—remote-first platform, no travel required

Who we work with

Hospitals & Health Systems

Providers & Physician Groups

Law Firms & Outside Counsel

MSOs & Healthcare Employers

Common questions

Questions we hear before people start

Do both parties need to agree before we start?

No. One party can initiate confidential intake without the other party's participation. We handle outreach and conflict checks before any joint sessions begin.

Is the outcome binding?

Mediated settlements are voluntary and, once documented as a signed agreement, are legally enforceable. The process itself is non-binding until the parties reach and sign an agreement.

Can this be used after litigation has already started?

Yes. Many parties engage MDRXResolve mid-litigation specifically to avoid further discovery exposure and contain escalating costs. It is never too late to explore resolution.

Is the platform HIPAA-compliant?

Yes. All communications, documents, and dispute materials are end-to-end encrypted and handled in a HIPAA-compliant environment. We execute BAAs with organizations as required.

Can sessions be conducted remotely?

Yes. Sessions are conducted remotely by default through the platform, with secure document exchange, scheduling, and communications—no travel required.

How much does it cost?

Costs are transparent and disclosed up front before any matter proceeds. Mediation fees are a fraction of what litigation costs—and unlike litigation, the total is predictable from the outset.

More questions? See the full FAQ or contact us directly.

“In healthcare disputes, mediation is often the most effective place to start—and sometimes the only way to contain risk.”

— MDRXResolve

Ready to explore resolution?

One party can initiate—confidentially—without the other party's agreement to start.

Everything submitted is treated as confidential from the moment of first contact.